The Power of Influence: you can learn to convince and influence effectively
This training is available:
When was the last time you did something for someone else even though you didn’t have to? And do you remember what exactly convinced you to do it?
How do you influence your colleagues? How do you get things done from colleagues?
Influence is omnipresent in your life. And you, like everyone else, have a real power of persuasion. Yet you usually don’t know how it works or what it does to others. In this training, you will learn about the 6 basic principles of the influence process and methods influencers use. Through role-plays, you will discover your influence and how to use it effectively and respectfully.
Programme of this training
- Why do you influence and when can you use it effectively?
- What does influencing mean?
- How do you get started? From theory to practice…
- Influencing versus manipulating. What is the difference?
- What are the different influencing strategies?
- Learn more about the first impression
- Everything is perception
- Elevator pitch – sharpening your first impression as a professional
- Discovering your personal communication style.
- You can learn to influence respectfully!
- Convincing & dealing with resistance: learn to make optimal use of your verbal and non-verbal communication.
- Active listening vs passive listening: what is the consequence of your behaviour.
- Active listening: how do you do it?
- Assertive – sub-assertive or aggressive behaviour?
- Learn to apply the DESC method
What will you get out of this journey?
Discover your own ‘sticking factor’ and why people grant you things. You will learn how to use influencing as a win-win strategy. That way, you get more done and build stronger relationships with customers, colleagues and managers.
- Situation-Based Learning
- Brain-Based Learning
- Concrete cases
- Role-play in group
- Exchanging experiences
- « Best practices »
- Visual aids
- Practical information sheets
- A personal action plan
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